Return & Refund Policy
Returns
At Style & Collect, we want you to love your purchase. If you're not completely satisfied, you may request a return within 30 days of receiving your order.
To be eligible for a return, your item must be:
- Unused and in its original condition
- Returned in its original packaging
- Accompanied by proof of purchase
Items that have been worn, damaged by the customer, or returned without original packaging may not be eligible for a refund.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos of the item
- Photos of the packaging (if applicable)
We'll review your request and provide a replacement or full refund if approved.
Refunds
Once your returned item is received and inspected, we'll notify you regarding the status of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your financial institution.
Original shipping charges are non-refundable.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.
Order Changes & Cancellations
Orders begin processing quickly. If you need to cancel or modify your order, please contact us within 12 hours of placing it.
Once an order has entered processing or shipped, it cannot be canceled.
Non-Returnable Items
The following items cannot be returned:
- Clearance or final sale items
- Gift cards (if applicable)
- Personalized or customized products
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: support@styleandcollect.com